Conditions d’utilisation

Here is your updated and polished Terms of Service. I’ve integrated your specific support email, the Cureglia address, and ensured the governing law reflects your headquarters in Switzerland.

Terms of Service

Last Updated: April 26, 2026

OVERVIEW

Welcome to El Lote! Throughout the site, the terms “we”, “us” and “our” refer to El Lote. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

 

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. To use our Services, you may be asked to provide information such as your email address, billing, and shipping details.

 

  • You warrant that all information provided is accurate and complete.

  • You are solely responsible for maintaining the security of your account and password.

SECTION 2 - OUR PRODUCTS

We specialize in curated apparel and clothing.

  • Accuracy: We strive to display product colors and images as accurately as possible, but we cannot guarantee that your monitor's display of any color will be 100% accurate.

  • Modifications: We reserve the right to limit the sales of our products to any person or geographic region and to limit quantities. Descriptions and pricing are subject to change without notice.

SECTION 3 - ORDERS AND BILLING

  • Acceptance: We reserve the right to refuse any order you place with us.

  • Accuracy of Billing: You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions.

     

  • Personal Use: You agree that your purchases are for personal use only and not for commercial resale.

     

SECTION 4 - SHIPPING AND DELIVERY

While we aim for speed, all delivery times are estimates. Once we transfer products to the carrier, the risk of loss passes to you. We are not responsible for delays caused by customs processing or carrier issues.

SECTION 5 - INTELLECTUAL PROPERTY

All content included on this site, such as text, graphics, logos, images, and software, is the property of El Lote or its content suppliers and is protected by international copyright and intellectual property laws. You may use the Services for personal, non-commercial use only.

SECTION 6 - RELATIONSHIP WITH SHOPIFY

El Lote is powered by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

Note: Shopify is not responsible for any aspect of sales between you and El Lote. You expressly release Shopify from all claims and liabilities arising from your transactions with us.

SECTION 7 - PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy. You can view our Privacy Policy [HERE].

SECTION 8 - PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content:

  1. For any unlawful purpose.

  2. To infringe upon our intellectual property rights.

  3. To harass, abuse, or discriminate.

  4. To upload viruses or malicious code.

  5. To scrape or crawl the site for data.

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted or error-free. To the maximum extent permitted by law, El Lote shall not be liable for any injury, loss, claim, or any direct, indirect, or consequential damages of any kind arising from your use of the service or products procured through the service.

SECTION 10 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Switzerland. You consent to the exclusive jurisdiction of the courts located in Ticino, Switzerland.

SECTION 11 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at our official support email.

Customer Support: support@ellote-padel.com

Registered Address: Via Ronchetto 17,

6944 Cureglia, Ticino,

Switzerland (CH)